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AN INTRODUCTION TO FREIGHT BROKERAGE SOFTWARE

Updated: Jun 30, 2023


In the logistics industry, freight brokers play a vital role in connecting shippers with carriers to ensure that goods are transported from one location to another as quickly and efficiently as possible. To facilitate this process, freight brokers, shippers, and carriers all rely on various specialized software tools called freight load boards.


WHAT IS FREIGHT BROKERING SOFTWARE?

Freight brokering, or freight brokerage software is a software solution that is designed to help freight brokers, shippers, and carriers manage their daily operations, including matching shippers with carriers, tracking loads, managing contracts, generating invoices, and handling payments.

These types of software are designed to automate the tedious manual tasks involved that are necessary for the freight and logistic industries, reducing errors and streamlining the entire process.


KEY FEATURES OF FREIGHT BROKERING SOFTWARE

LOAD MANAGEMENT

Freight brokering software helps brokers keep track of their loads and allow carriers to find loads, including shipment details such as pickup and delivery dates, weight, and destination. Using multiple types of freight brokerage software packages along with manual processes allow brokers to track and assign carriers to loads and track the status of each shipment, helping to keep everything on track, on time, and undamaged.


CARRIER MANAGEMENT

With freight brokering software, brokers can manage their shipments, including their contact information, insurance details, FMCSA Regulations and any other preferences they might have. The software allows carriers to search for loads based on location, equipment type, and other criteria, ensuring that the right truck is matched with the right shipment.


ACCOUNTING AND INVOICING

Financial software also simplifies the invoicing process by automatically generating invoices and sending them to shippers and carriers in addition to processing payments and keeping track of all financial transactions, making it much easier to reconcile accounts and track expenses.


DOCUMENT MANAGEMENT

The freight industry also requires a ton of paperwork, including contracts, bills of lading, and insurance certificates. These types of software also help brokers, shippers, and carriers manage all of these documents, ensuring everything is in order, easily accessible, and error-free.



BENEFITS OF FREIGHT BROKERING SOFTWARE

INCREASED EFFICIENCY

Freight brokering software streamlines the entire freight brokering process, reducing the time and effort required to manually match shippers with carriers, manage loads, and handle payments. This increased efficiency allows brokers, shippers, and carriers to handle more shipments and grow their business without adding additional staff.


IMPROVED ACCURACY

Filling out paperwork manually can be an error-prone process, but freight brokering software eliminates many of the errors associated with paper-based record keeping. The software ensures that all data is accurate and up-to-date, reducing the risk of errors that can lead to lost shipments, unhappy customers, and unnecessary financial losses.


ENHANCED CUSTOMER SERVICE

With freight brokering software, brokers can provide better customer service by giving shippers and carriers real-time updates on shipment status, reducing the need for phone calls and emails. This increased level of transparency helps build trust and maintain relationships with customers and improves overall satisfaction.


ACCESS TO DATA AND ANALYTICS

Freight brokering software generates a wealth of data on shipments, carriers, and financial transactions all of which can be used to track performance metrics, identify trends, and make data-driven decisions about the business. By taking advantage of this data, brokers can optimize their operations and increase their profitability.

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